Kvaliteta pružanja usluge prijevoza učenika

Tominac, Martina

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master's thesis

Kvaliteta pružanja usluge prijevoza učenika

2017. urn:nbn:hr:192:524316

Tominac, Martina

University of Rijeka
Faculty of Economics and Business

Cite this document

APA 6th Edition

Tominac, M. (2017). Kvaliteta pružanja usluge prijevoza učenika (Master's thesis). Rijeka: University of Rijeka, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:192:524316

MLA 8th Edition

Tominac, Martina. "Kvaliteta pružanja usluge prijevoza učenika." Master's thesis, University of Rijeka, Faculty of Economics and Business, 2017. https://urn.nsk.hr/urn:nbn:hr:192:524316

Chicago 17th Edition

Tominac, Martina. "Kvaliteta pružanja usluge prijevoza učenika." Master's thesis, University of Rijeka, Faculty of Economics and Business, 2017. https://urn.nsk.hr/urn:nbn:hr:192:524316

Harvard

Tominac, M. (2017). 'Kvaliteta pružanja usluge prijevoza učenika', Master's thesis, University of Rijeka, Faculty of Economics and Business, accessed 08 April 2025, https://urn.nsk.hr/urn:nbn:hr:192:524316

Vancouver

Tominac M. Kvaliteta pružanja usluge prijevoza učenika [Master's thesis]. Rijeka: University of Rijeka, Faculty of Economics and Business; 2017 [cited 2025 April 08] Available at: https://urn.nsk.hr/urn:nbn:hr:192:524316

IEEE

M. Tominac, "Kvaliteta pružanja usluge prijevoza učenika", Master's thesis, University of Rijeka, Faculty of Economics and Business, Rijeka, 2017. Available at: https://urn.nsk.hr/urn:nbn:hr:192:524316

Cite this item: https://urn.nsk.hr/urn:nbn:hr:192:524316

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Metadata

Title	Kvaliteta pružanja usluge prijevoza učenika
Title (english)	The quality of providing transportation service to pupils
Author	Martina Tominac
Mentor	Ivan Frančišković (mentor)
Committee member	Ivan Frančišković (predsjednik povjerenstva)
Committee member	Dejan Miljenović (član povjerenstva)
Committee member	Maja Vujičić (član povjerenstva)
Granter	University of Rijeka Faculty of Economics and Business Rijeka
Defense date and country	2017-09-19, Croatia
Scientific / art field, discipline and subdiscipline	SOCIAL SCIENCES Economics
Abstract	Prijevoz putnika ima nezamjenjivu ulogu prometne djelatnosti u sklopu svakog nacionalnog gospodarstva, sa putnikom kao prijevoznim objektom u svom središtu. Upravo zato, kvaliteta prijevozne usluge ima za cilj što više moguće povećati zadovoljstvo korisnika kako bi zadržala njihovu privrženost i učinila ih stalnim korisnicima usluga. Kroz ovaj diplomski rad obrađena je tematika istraživanja kvalitete pružanja usluge prijevoza na primjeru učenika u Karlovačkoj županiji. Dobiveni rezultati... More
Abstract (english)	Passenger transport has an irreplaceable role of transport activity within each national economy, with a passenger as a transport facility in its center. That is precisely why the quality of transport services aims to maximize customer satisfaction so as to maintain their commitment and make them permanent service users. Through this graduate paper, the elaboraed topic of the research is the quality of service provision of transport on the example of students in Karlovac County. The... More
Keywords
Keywords (english)
Language	croatian
URN:NBN	urn:nbn:hr:192:524316
Study programme	Title: Business Economics; specializations in: Finance and Banking, Entrepreneurship, Management, Finance and Accounting, Marketing, International Business, IT Business Course: Entrepreneurship Study programme type: university Study level: graduate Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resource	Text
File origin	Born digital
Access conditions	Access restricted to students and staff of home institution
Terms of use
Created on	2017-11-06 12:27:56

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