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Scientific paper - Original scientific paper
The performance of Croatian hotel companies – DEA window and Malmquist productivity index approach
Zbornik radova Ekonomskog fakulteta u Rijeci : časopis za ekonomsku teoriju i praksu, 42 (2024), 1; 9-38. https://doi.org/10.18045/zbefri.2024.1.9
Arbula Blecich, Andrea

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Arbula Blecich, A. (2024). The performance of Croatian hotel companies – DEA window and Malmquist productivity index approach. Zbornik radova Ekonomskog fakulteta u Rijeci : časopis za ekonomsku teoriju i praksu, 42. (1), 9-38. doi: 10.18045/zbefri.2024.1.9

Arbula Blecich, Andrea. "The performance of Croatian hotel companies – DEA window and Malmquist productivity index approach." Zbornik radova Ekonomskog fakulteta u Rijeci : časopis za ekonomsku teoriju i praksu, vol. 42, no. 1, 2024, pp. 9-38. https://doi.org/10.18045/zbefri.2024.1.9

Arbula Blecich, Andrea. "The performance of Croatian hotel companies – DEA window and Malmquist productivity index approach." Zbornik radova Ekonomskog fakulteta u Rijeci : časopis za ekonomsku teoriju i praksu 42, no. 1 (2024): 9-38. https://doi.org/10.18045/zbefri.2024.1.9

Arbula Blecich, A. (2024) 'The performance of Croatian hotel companies – DEA window and Malmquist productivity index approach', Zbornik radova Ekonomskog fakulteta u Rijeci : časopis za ekonomsku teoriju i praksu, 42(1), pp. 9-38. doi: 10.18045/zbefri.2024.1.9

Arbula Blecich A. The performance of Croatian hotel companies – DEA window and Malmquist productivity index approach. Zbornik radova Ekonomskog fakulteta u Rijeci : časopis za ekonomsku teoriju i praksu [Internet]. 2024 [cited 2024 December 30];42(1):9-38. doi: 10.18045/zbefri.2024.1.9

A. Arbula Blecich, "The performance of Croatian hotel companies – DEA window and Malmquist productivity index approach", Zbornik radova Ekonomskog fakulteta u Rijeci : časopis za ekonomsku teoriju i praksu, vol. 42, no. 1, pp. 9-38, 2024. [Online]. Available at: https://urn.nsk.hr/urn:nbn:hr:192:963881. [Accessed: 30 December 2024]

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Title (english)The performance of Croatian hotel companies – DEA window and Malmquist productivity index approach
AuthorAndrea Arbula Blecich
Author's institutionUniversity of Rijeka
Faculty of Economics and Business
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract (english)
The hospitality industry operates in a dynamic and competitive environment where efficiency and productivity are crucial for sustainable success. The main goal of this paper is to assess the dynamic changes in the efficiency and productivity of large and very large Croatian hotel companies and to investigate whether their location influences these factors. It also aims to determine how resilient the companies are to macroeconomic shocks and to identify the causes of inefficiency and productivity changes separately for each location. The analysis is conducted for 70 large and very large hotel companies in total and separately for those in coastal and the continental Croatia from 2017 to 2022 using the Window Data Envelopment Analysis and the Malmquist Productivity Index. The results show a slight decrease in relative efficiency in 2020 due to the impact of the COVID-19 pandemic. The main cause of inefficiency for coastal hotel companies throughout the period is management performance and other exogenous factors. Conversely, the main cause of inefficiency for continental hotel companies shifted from non-optimal production size to management and other exogenous factors after 2020. Productivity declined between 2019 and 2020 due to the decline in technological change for companies in both locations. Prior to 2020, coastal and continental hotel companies followed a similar trend. While coastal hotels recovered faster in 2021, continental hotels recovered more steadily and achieved higher productivity in 2022. This research provides valuable insights for hotel managers and academics seeking to navigate the ever-changing field of hotel management.
Keywords (english)
Languageenglish
Publication typeScientific paper - Original scientific paper
Publication statusPublished
Peer reviewPeer review
Publication versionPublished version
Journal titleZbornik radova Ekonomskog fakulteta u Rijeci : časopis za ekonomsku teoriju i praksu
Numberingvol. 42, no. 1, pp. 9-38
p-ISSN1331-8004
e-ISSN1846-7520
DOIhttps://doi.org/10.18045/zbefri.2024.1.9
URN:NBNurn:nbn:hr:192:963881
Publication2024
Document URLhttps://hrcak.srce.hr/318528
Type of resourceText
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2024-07-18 13:41:00