Title Utjecaj poslovne etike na zadovoljstvo zaposlenika Title (english) Impact of business ethics on employee satisfaction in Valamar Riviera d.d. Author Linda Španić Mentor Danijela Sokolić (mentor)Committee member Danijela Sokolić (predsjednik povjerenstva)Committee member Marija Kaštelan Mrak (član povjerenstva)Committee member Davor Mance (član povjerenstva)Granter University of Rijeka Defense date and country 2022-09-20, Croatia Scientific / art field, SOCIAL SCIENCES Abstract U ovom radu proučava se utjecaj poslovne etike menadžera na zadovoljstvo zaposlenika.
Zadovoljstvo predstavlja jedan od glavnih čimbenika uspješnosti poduzeća i njenog
poslovanja, no poslovna etika je usko vezana za samo zadovoljstvo stoga je u ovom radu ispitan
njen utjecaj na isto. Za razliku od etike koja predstavlja pojmove dobrog i lošeg u životu,
poslovna etika se odnosi na kodeks ponašanja fizičkih osoba u radnim odnosima odnosno
ispravan način ponašanja na mikro, mezo, makro ili
... More globalnoj razini.
Budući da samo zadovoljstvo zaposlenika ima velik utjecaj na pojedinca pa tako i na cijelo
poduzeće isto se počelo proučavati tridesetih godina prošlog stoljeća. Zadovoljstvo na radu
predstavlja osobni odnos zaposlenika prema poslu koji obavlja, kao i prema fizičkim,
organizacijskim i društvenim uvjetima na radnom mjestu tako i nagradama koje dobiva za
dobro obavljen posao. Kako bi se potvrdile 4 postavljene hipoteze koje pokazuju direktnu
ovisnost zadovoljstva zaposlenika o poslovnoj etici menadžera, provedena je detaljna analiza
ankete. Problem s kojim se susrećemo je što se poslovna etika još uvijek ponegdje zanemaruje.
Budući da se menadžer bavi organizacijom rada, odnosima s javnošću, odnosima s klijentima,
odnosima sa zaposlenicima, vrlo je važno kako se ponaša i prema kome. Također uvijek mora
biti primjer i djelovati u skladu s etikom, čime se podiže razina poslovne etike tvrtke. To
rezultira povećanjem zadovoljstva zaposlenika, a u konačnici i uspjehom cijelog poduzeća.
Ovim istraživanjem se upravo ta korelacija i potvrdila na način da se prvo izvela eksploratorna
faktorska analiza kako bi se dobilo odgovarajuće mjerne ljestvice čije su se valjanosti zatim
potvrdile Cronbachovim Alpha koeficijentom. Nakon što su utvrđene skale, stavljene su u
međusobnu korelaciju te je potvrdom homogenosti varijance iščitana ANOVA test. Budući
da sve 4 hipoteze nisu odbačene, potvrđena je teza da poslovna etika ima znatan utjecaj na
zadovoljstvo zaposlenika. Less Abstract (english) In this work, the impact of a manager’s business ethics upon employee satisfaction is being
studied.Satisfaction is one of the main representatives of a company’s success and its
businesses. Business ethics is closely related to satisfaction itself, so this analysis examines
mutual impact and correlations. Ethics, which represents the concept of good and bad in this
living, differs from business ethics which is based on the behavioural codex of private entities
in work relations, in
... More the matter of fact represents an accurate model of behaviour on micro,
meso, macro or global standards. Since employees' satisfaction itself has a great impact on
individuals and this on the entire company, it began to be a subject of studying during the
thirties of the previous century. Job satisfaction represents an employee's personal attitude
towards work he performs, as well as towards physical, organizational and social conditions at
the workplace, including rewards he receives for successfully terminated tasks. In order to
confirm 4 set hypotheses which show direct dependance of employee’s satisfaction on
company’s business ethics, a detailed analysis of the survey was carried out. The problem we
face consists of business ethics still not being implemented in some places. Since the manager
deals with work organization, public clients and employee relations, it is very important how
he behaves and towards whom. Manager always must be an example and act in accordance
with ethics degree. This results in an increase of employee satisfaction and ultimately
determines overall progress of the entire establishment. With this research, by performing an
exploratory factor analysis in order to obtain measurement scales, Cronbach’s Alpha
coefficient confirmed the validity of correlation. After scales were determinated, they were
correlated and ANOVA test was performed to confirm homogeneity of variance. Since all 4
hypotheses were not rejected, the thesis concluded that business ethics has a significant impact
on employee satisfaction was concluded. Less Keywords
poslovna etika
menadžer
utjecaj
zadovoljstvo
zaposlenik
Keywords (english)
business ethics
manager
influence
satisfaction
employee
Language croatian URN:NBN urn:nbn:hr:192:423135 Study programme Title: Business Economics; specializations in: Finance and Banking, Entrepreneurship, Management, Finance and Accounting, Marketing, International Business, IT Business, International Business IT Business Type of resource Text File origin Born digital Access conditions Access restricted to students and staff of home institution Terms of use Created on 2022-10-21 09:45:58
