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master's thesis
Utjecaj poznavanja kulturnih običaja na uspješnost pregovora hotela na području Istre
2022. urn:nbn:hr:192:888161
Šolar, Dominik
University of Rijeka
Faculty of Economics and Business

Cite this document

Šolar, D. (2022). Utjecaj poznavanja kulturnih običaja na uspješnost pregovora hotela na području Istre (Master's thesis). Rijeka: University of Rijeka, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:192:888161

Šolar, Dominik. "Utjecaj poznavanja kulturnih običaja na uspješnost pregovora hotela na području Istre." Master's thesis, University of Rijeka, Faculty of Economics and Business, 2022. https://urn.nsk.hr/urn:nbn:hr:192:888161

Šolar, Dominik. "Utjecaj poznavanja kulturnih običaja na uspješnost pregovora hotela na području Istre." Master's thesis, University of Rijeka, Faculty of Economics and Business, 2022. https://urn.nsk.hr/urn:nbn:hr:192:888161

Šolar, D. (2022). 'Utjecaj poznavanja kulturnih običaja na uspješnost pregovora hotela na području Istre', Master's thesis, University of Rijeka, Faculty of Economics and Business, accessed 14 May 2024, https://urn.nsk.hr/urn:nbn:hr:192:888161

Šolar D. Utjecaj poznavanja kulturnih običaja na uspješnost pregovora hotela na području Istre [Master's thesis]. Rijeka: University of Rijeka, Faculty of Economics and Business; 2022 [cited 2024 May 14] Available at: https://urn.nsk.hr/urn:nbn:hr:192:888161

D. Šolar, "Utjecaj poznavanja kulturnih običaja na uspješnost pregovora hotela na području Istre", Master's thesis, University of Rijeka, Faculty of Economics and Business, Rijeka, 2022. Available at: https://urn.nsk.hr/urn:nbn:hr:192:888161

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Metadata
TitleUtjecaj poznavanja kulturnih običaja na uspješnost pregovora hotela na području Istre
Title (english)The influence of cultural costums on the sucessfulness of hotel negotiations
AuthorDominik Šolar
MentorTomislav Galović (mentor)
Committee memberTomislav Galović (predsjednik povjerenstva)
Committee memberHeri Bezić (član povjerenstva)
Committee memberAna Štambuk (član povjerenstva)
GranterUniversity of Rijeka
Faculty of Economics and Business
Rijeka
Defense date and country2022-07-04, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Unutar ovog diplomskog rada pod nazivom „Utjecaj poznavanja kulturnih običaja na uspješnost pregovora hotela na području Istre“ objašnjeno je što je poslovno pregovaranje i kulturni običaji, njihova važnost, te istraživanje o hotelskom turizmu Istre. Multikulturalnost, prednosti i nedostaci te preporuke za provedbu uspješnog poslovnog pregovaranja, ovaj se rad isto dotiče. Provedeno je istraživanje na pregovaračkim kadrovima hotela u Istarskoj regiji kao jednoj od predvodnica turizma Republike Hrvatske. Objašnjava se i analizira zbog čega Istra ima jedan od najvažnijih hotelskih segmenata i turizma općenito . Uspješnost se ne ogleda ostvarivanju financijske koristi već ostvarivanje što većih vrijednosti za goste, prilagodbi hotelskih lanaca ali i povećanju zadovoljstva i motiviranosti zaposlenika. Na kraju rada se daju prijedlozi bolju implementaciju strategija za unapređenje poslovanja dobivenih iz rezultata ankete.
Abstract (english)
Within this thesis entitled "The impact of knowledge of cultural customs on the success of hotel negotiations in Istria" it is explained what business negotiations and cultural customs, their importance, and has been done a research on hotel supply in Istria. Multiculturalism, advantages and disadvantages, and recommendations for the implementation of successful business negotiations are also touched upon in this paper. A survey was conducted on the negotiating staff of hotels in the Istrian region as one of the leaders in tourism of Republic of Croatia. It explains and analyzes why Istria has one of the most important hotel segments and tourism in general. Success is not only reflected in the realization of financial benefits, but in the realization of the greatest possible value for guests, the adjustment of hotel chains, but also increasing the satisfaction and motivation of employees. At the end of the paper, suggestions are given for better implementation of business improvement strategies obtained from the survey results.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:192:888161
Study programmeTitle: Business economics; specializations in: Finance, Entrepreneurship, Management, Finance and Accounting, Marketing, International Business, IT Business
Course: Management
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2022-07-06 11:25:12