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master's thesis
Utjecaj osobina pružatelja turističkih usluga na uspješnost poslovanja
2019. urn:nbn:hr:192:088945
Jahović, Nino
University of Rijeka
Faculty of Economics and Business

Cite this document

Jahović, N. (2019). Utjecaj osobina pružatelja turističkih usluga na uspješnost poslovanja (Master's thesis). Rijeka: University of Rijeka, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:192:088945

Jahović, Nino. "Utjecaj osobina pružatelja turističkih usluga na uspješnost poslovanja." Master's thesis, University of Rijeka, Faculty of Economics and Business, 2019. https://urn.nsk.hr/urn:nbn:hr:192:088945

Jahović, Nino. "Utjecaj osobina pružatelja turističkih usluga na uspješnost poslovanja." Master's thesis, University of Rijeka, Faculty of Economics and Business, 2019. https://urn.nsk.hr/urn:nbn:hr:192:088945

Jahović, N. (2019). 'Utjecaj osobina pružatelja turističkih usluga na uspješnost poslovanja', Master's thesis, University of Rijeka, Faculty of Economics and Business, accessed 02 December 2024, https://urn.nsk.hr/urn:nbn:hr:192:088945

Jahović N. Utjecaj osobina pružatelja turističkih usluga na uspješnost poslovanja [Master's thesis]. Rijeka: University of Rijeka, Faculty of Economics and Business; 2019 [cited 2024 December 02] Available at: https://urn.nsk.hr/urn:nbn:hr:192:088945

N. Jahović, "Utjecaj osobina pružatelja turističkih usluga na uspješnost poslovanja", Master's thesis, University of Rijeka, Faculty of Economics and Business, Rijeka, 2019. Available at: https://urn.nsk.hr/urn:nbn:hr:192:088945

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Metadata
TitleUtjecaj osobina pružatelja turističkih usluga na uspješnost poslovanja
Title (english)Impact of tourist provider characteristics on Business performance
AuthorNino Jahović
MentorHeri Bezić (mentor)
Committee memberHeri Bezić (predsjednik povjerenstva)
Committee memberTomislav Galović (član povjerenstva)
Committee memberAna Štambuk (član povjerenstva)
GranterUniversity of Rijeka
Faculty of Economics and Business
Rijeka
Defense date and country2019-09-23, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Pregovaranje u poslovanju vrlo je bitna stavka i sastavni dio svakodnevice poslovnih aktivnosti gotovo svakog poduzeća bez obzira na veličinu i kao takvo, vrlo je uspješan čimbenik kojim poduzeće postiže željene rezultate i postaje konkurentno na tržištu. U turizmu je pregovaranje posebno važno, s obzirom na sve rastuće tržište i konkurentnost u svim segmentima koja svakodnevno raste. U turističkoj industriji pregovaranje je važan proces za dobivanje međusobnog dogovora o nečemu, posebno za hotele, a njih je ključno da osiguraju i ponude ono što njihov turist želi i treba. Iz tih razloga, svako turistički orijentirano poduzeće, hotel ili bilo koja druga ustanova pružatelj turističkih usluga, treba imati vrsne pregovarače koji će dobrim vještinama pregovaranja uspjeti postići željeni cilj za poduzeće. Također, pregovarači konstantno trebaju usavršavati i nadograđivati svoje pregovaračke vještine kako bi bili što uspješniji u poslu koji obavljaju.
Abstract (english)
Negotiation in business is a very important thing and an integral part of everyday business activities of almost every company regardless of size and as such, it is a very successful factor in which the company achieves the desired results and becomes competitive in the market. In tourism, negotiation is particularly important, given the growing market and competitiveness in all segments that grow on a daily basis. In the tourism industry, negotiating is an important process for getting a mutual agreement about something, especially for hotels, and it is crucial that they provide and offer what their tourist wants and needs. For this reason, every tourist-oriented company, hotel or any other provider of tourist services should have excellent negotiators who will be able to achieve the desired goal for the company with good negotiation skills. Also, negotiators need to constantly improve and upgrade their negotiating skills in order to be as successful as possible in the work they do.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:192:088945
Study programmeTitle: Business Economics; specializations in: Finance and Banking, Entrepreneurship, Management, Finance and Accounting, Marketing, International Business, IT Business
Course: Finance and Banking
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2019-12-03 17:45:24