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master's thesis
The impact of quality management on customer satisfaction with services in banks

Branko Bijelić (2017)
University of Rijeka
Faculty of Economics and Business
Cite this document

Bijelić, B. (2017). Utjecaj upravljanja kvalitetom na zadovoljstvo korisnika uslugama poslovnih banaka (Master's thesis). Retrieved from https://urn.nsk.hr/urn:nbn:hr:192:072738

Bijelić, Branko. "Utjecaj upravljanja kvalitetom na zadovoljstvo korisnika uslugama poslovnih banaka." Master's thesis, University of Rijeka, Faculty of Economics and Business, 2017. https://urn.nsk.hr/urn:nbn:hr:192:072738

Bijelić, Branko. "Utjecaj upravljanja kvalitetom na zadovoljstvo korisnika uslugama poslovnih banaka." Master's thesis, University of Rijeka, Faculty of Economics and Business, 2017. https://urn.nsk.hr/urn:nbn:hr:192:072738

Bijelić, B. (2017). 'Utjecaj upravljanja kvalitetom na zadovoljstvo korisnika uslugama poslovnih banaka', Master's thesis, University of Rijeka, Faculty of Economics and Business, accessed 18 January 2020, https://urn.nsk.hr/urn:nbn:hr:192:072738

Bijelić B. Utjecaj upravljanja kvalitetom na zadovoljstvo korisnika uslugama poslovnih banaka [Master's thesis]. Rijeka: University of Rijeka, Faculty of Economics and Business; 2017 [cited 2020 January 18] Available at: https://urn.nsk.hr/urn:nbn:hr:192:072738

B. Bijelić, "Utjecaj upravljanja kvalitetom na zadovoljstvo korisnika uslugama poslovnih banaka", Master's thesis, University of Rijeka, Faculty of Economics and Business, Rijeka, 2017. Available at: https://urn.nsk.hr/urn:nbn:hr:192:072738

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