prikaz prve stranice dokumenta Education of negotiator as a factor of successful negotiation on the insurance market in PGŽ
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master's thesis
Education of negotiator as a factor of successful negotiation on the insurance market in PGŽ
2019. urn:nbn:hr:192:381827
Tibljaš, Rebeka
University of Rijeka
Faculty of Economics and Business

Cite this document

Tibljaš, R. (2019). Education of negotiator as a factor of successful negotiation on the insurance market in PGŽ (Master's thesis). Rijeka: University of Rijeka, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:192:381827

Tibljaš, Rebeka. "Education of negotiator as a factor of successful negotiation on the insurance market in PGŽ." Master's thesis, University of Rijeka, Faculty of Economics and Business, 2019. https://urn.nsk.hr/urn:nbn:hr:192:381827

Tibljaš, Rebeka. "Education of negotiator as a factor of successful negotiation on the insurance market in PGŽ." Master's thesis, University of Rijeka, Faculty of Economics and Business, 2019. https://urn.nsk.hr/urn:nbn:hr:192:381827

Tibljaš, R. (2019). 'Education of negotiator as a factor of successful negotiation on the insurance market in PGŽ', Master's thesis, University of Rijeka, Faculty of Economics and Business, accessed 03 April 2025, https://urn.nsk.hr/urn:nbn:hr:192:381827

Tibljaš R. Education of negotiator as a factor of successful negotiation on the insurance market in PGŽ [Master's thesis]. Rijeka: University of Rijeka, Faculty of Economics and Business; 2019 [cited 2025 April 03] Available at: https://urn.nsk.hr/urn:nbn:hr:192:381827

R. Tibljaš, "Education of negotiator as a factor of successful negotiation on the insurance market in PGŽ", Master's thesis, University of Rijeka, Faculty of Economics and Business, Rijeka, 2019. Available at: https://urn.nsk.hr/urn:nbn:hr:192:381827

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Metadata
TitleEducation of negotiator as a factor of successful negotiation on the insurance market in PGŽ
Title (croatian)Obrazovnaje pregovarača kao čimbenik uspješnosti poslovanja
AuthorRebeka Tibljaš
MentorTomislav Galović (mentor)
Committee memberTomislav Galović (predsjednik povjerenstva)
Committee memberHeri Bezić (član povjerenstva)
Committee memberAna Štambuk (član povjerenstva)
GranterUniversity of Rijeka
Faculty of Economics and Business
Rijeka
Defense date and country2019-07-15, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
The insurance market is necessary for the good functioning of the economic system. The concept of a country's insurance market can be determined in several ways, such as the total annual premium in one country, the per capita premium, the number of market participants, the market potential, and so on. Insurance companies distribute their products directly or through intermediaries with the help of insurance agents and insurance brokers. Insurance agents are conducting business on behalf of the... More insurance companies, while on the other hand, insurance brokers act on behalf of the clients and work for the policymakers. The European Union conducted a directive on insurance intermediation that created a new legislation in the European Union in 2002. Insurance intermediation is represented as a potential for reduction of transaction and search costs but also as reduction of information asymmetry between insurers and customers. There are currently 20 life and non-life insurance companies in Croatia. Business performance is reflected in the ability of companies to achieve maximum profit by using available resources. The dynamics of development of insurance activity in the Republic of Croatia is among the prospective development activities. Insurance companies have many functions but the basic one is selling. Insurers are providing economic protection of customers and their properties and/or possesions in realization of insured case. Previously stated activities couldn´t be possible without proper negotitation education and successful selling and service payment skills of the insurer. Insurance companies must pay attention to the insurance service, quality products and well educated negotiators. It is neecessary to plan and to create quality insurance services that are price appealing and also satisfying according to the needs of current and potential buyers. Less
Keywords
Languageenglish
URN:NBNurn:nbn:hr:192:381827
Study programmeTitle: Business Economics; specializations in: Finance and Banking, Entrepreneurship, Management, Finance and Accounting, Marketing, International Business, IT Business
Course: International Business
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2019-10-10 16:54:51
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