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master's thesis
Povećanje učinkovitosti javne uprave kroz uspješno poslovno pregovaranje
2018. urn:nbn:hr:192:413222
Stojković, Damir
University of Rijeka
Faculty of Economics and Business

Cite this document

Stojković, D. (2018). Povećanje učinkovitosti javne uprave kroz uspješno poslovno pregovaranje (Master's thesis). Rijeka: University of Rijeka, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:192:413222

Stojković, Damir. "Povećanje učinkovitosti javne uprave kroz uspješno poslovno pregovaranje." Master's thesis, University of Rijeka, Faculty of Economics and Business, 2018. https://urn.nsk.hr/urn:nbn:hr:192:413222

Stojković, Damir. "Povećanje učinkovitosti javne uprave kroz uspješno poslovno pregovaranje." Master's thesis, University of Rijeka, Faculty of Economics and Business, 2018. https://urn.nsk.hr/urn:nbn:hr:192:413222

Stojković, D. (2018). 'Povećanje učinkovitosti javne uprave kroz uspješno poslovno pregovaranje', Master's thesis, University of Rijeka, Faculty of Economics and Business, accessed 25 December 2024, https://urn.nsk.hr/urn:nbn:hr:192:413222

Stojković D. Povećanje učinkovitosti javne uprave kroz uspješno poslovno pregovaranje [Master's thesis]. Rijeka: University of Rijeka, Faculty of Economics and Business; 2018 [cited 2024 December 25] Available at: https://urn.nsk.hr/urn:nbn:hr:192:413222

D. Stojković, "Povećanje učinkovitosti javne uprave kroz uspješno poslovno pregovaranje", Master's thesis, University of Rijeka, Faculty of Economics and Business, Rijeka, 2018. Available at: https://urn.nsk.hr/urn:nbn:hr:192:413222

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Metadata
TitlePovećanje učinkovitosti javne uprave kroz uspješno poslovno pregovaranje
Title (english)Increasing the Efficiency of Public Administration Through Successful Business Negotiations
AuthorDamir Stojković
MentorHeri Bezić (mentor)
Committee memberHeri Bezić (predsjednik povjerenstva)
Committee memberTomislav Galović (član povjerenstva)
Committee memberAna Štambuk (član povjerenstva)
GranterUniversity of Rijeka
Faculty of Economics and Business
Rijeka
Defense date and country2018-09-25, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Pregovaranjem se naziva komunikacija oblikovana za postizanje nekog sporazuma. Kao neophodnu poslovnu aktivnost moguće ju je susresti i u području javne uprave. Pregovaranje dodaje vrijednost odlukama te može ojačati napore u dvosmjernoj razmjeni informacija i usuglašavanju mehanizama za suradnju. Uspješno pregovaranje u konačnici rezultira određenim poboljšanjima bilo da je riječ o onome između tijela javne uprave, ili pak da se odnosi na pregovaranje između javne uprave i korisnika usluga, odnosno građana. Suvremena javna uprava iziskuje etički okvir u procesu pregovaranja, odnosno etičke kodove, izjave o vrijednostima i druge organizacijske mehanizme za reguliranje ponašanje. Socijalni dijalog koji uključuje i kolektivno pregovaranje treba imati ključan doprinos javnosti, učinkovitosti sektora, te pravednosti. Uspješno pregovaranje omogućuje reagiranje na novonastale situacije i dovodi do ostvarenja unaprijed postavljenih ciljeva. Kvalitetni ljudski, odnosno pregovarački resursi, danas na tržištu postižu konkurentsku prednost. Stoga se može reći da je pregovaranje zapravo ključan poslovni proces.
Abstract (english)
Negotiation is communication designed to reach an agreement. As a necessary business activity can also be encountered in the field of public administration. Negotiation adds value to decisions and can boost efforts in bi-directional exchange of information and harmonization of cooperation mechanisms. Successful bargaining in the finals results in some improvements, whether it is between public administration bodies, or dealing with bargaining between public administration and service users or citizens. Contemporary public administration requires an ethical framework in the negotiation process, ie ethnic codes, value statements and other organizational mechanisms for behavioral regulation. Social dialogue, including collective bargaining, should have a key public contribution, sector efficiency and equity. Successful bargaining allows you to react to new situations and lead to the achievement of pre-set goals. High-quality human and negotiation resources, nowadays have a competitive edge on the market. Therefore, it can be said that bargaining is actually a key business process.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:192:413222
Study programmeTitle: Business Economics; specializations in: Finance and Banking, Entrepreneurship, Management, Finance and Accounting, Marketing, International Business, IT Business
Course: Entrepreneurship
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2019-01-15 16:00:27